Terms of Use

Last Updated: September 14, 2025

These Terms of Use ("Terms") govern your access to and use of the Penleus website (www.penleus.com), including any content, functionality, and services offered on or through the website (the "Site"), as well as the purchase and use of Penleus hardware devices and related services (collectively, the "Services").

Please read these Terms carefully before using our Site or Services. By accessing or using the Site, purchasing or using our products, or otherwise engaging with our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use our Site or Services.

1. About Us

The Site and Services are operated by Penleus ("we," "us," or "our"). We provide hardware devices designed for the secure storage of private keys for cryptocurrencies, along with related software and services.

Our contact information is:

Penleus
3201 Preston Rd, Frisco, TX 75034
United States
Email: [email protected]
Phone: +1 (972) 668-6880

2. User Eligibility

By using the Site and Services, you represent and warrant that:

  • You are at least 18 years of age or the age of legal majority in your jurisdiction, whichever is greater.
  • You have the legal capacity to enter into a binding agreement with us.
  • You will use the Site and Services only in compliance with these Terms and all applicable laws and regulations.
  • You are not located in a country that is subject to a U.S. government embargo, or that has been designated as a "terrorist supporting" country.
  • You are not listed on any U.S. government list of prohibited or restricted parties.

If you are accessing or using the Site on behalf of a company, organization, or other entity, you represent and warrant that you have the authority to bind that entity to these Terms, and you agree to be bound by these Terms on behalf of such entity.

3. Account Registration and Security

Some features of our Site may require you to register for an account. When you register, you agree to provide accurate, current, and complete information and to update such information to keep it accurate, current, and complete.

You are responsible for:

  • Maintaining the confidentiality of your account credentials, including your username and password.
  • All activities that occur under your account.
  • Notifying us immediately of any unauthorized access to or use of your account.

We reserve the right to disable any user account at any time, including if we believe you have violated any provision of these Terms or if activities occur on your account that could cause damage to us, the Site, other users, or third parties.

4. Products and Services

4.1 Product Descriptions

We strive to provide accurate descriptions of our products. However, we do not warrant that product descriptions or other content on the Site are accurate, complete, reliable, current, or error-free. If a product offered through the Site is not as described, your sole remedy is to return it in unused condition.

4.2 Product Availability and Pricing

All products are subject to availability. We reserve the right to discontinue any product at any time. Prices for products are subject to change without notice. We are not responsible for pricing, typographical, or other errors, and we reserve the right to cancel orders arising from such errors.

4.3 Orders and Payment

By placing an order, you represent that the products ordered will be used only in a lawful manner. We reserve the right to refuse or cancel an order for any reason, including limitations on quantities available for purchase, inaccuracies in product information, or errors in pricing.

Payment must be made at the time of order. We accept various payment methods as indicated on the Site. By providing payment information, you represent and warrant that you are authorized to use the designated payment method.

4.4 Shipping and Delivery

We will arrange for the shipment of products to the address you provide when placing an order. Shipping and delivery dates are estimates only and cannot be guaranteed. We are not liable for any delays in shipments.

4.5 Returns and Refunds

Our return and refund policies are detailed on our Site. Please review these policies before making a purchase. In general, products must be returned in their original packaging and in unused condition within 30 days of receipt for a refund, subject to a restocking fee.

4.6 Product Use

You are responsible for using our products in accordance with our documentation and guidelines. We do not guarantee that our products will meet your specific requirements or operate without interruption or error.

Important Security Notice: Our products are designed to securely store private keys for cryptocurrencies. However, we cannot guarantee absolute security. You are responsible for maintaining proper backups of your recovery phrases and implementing appropriate security measures for your cryptocurrency assets.

5. Software and Firmware

5.1 License

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to use the software and firmware provided with our products solely for your personal, non-commercial use in connection with the products.

5.2 Restrictions

You may not:

  • Copy, modify, or create derivative works of the software or firmware
  • Reverse engineer, decompile, or disassemble the software, firmware, or hardware
  • Remove or alter any proprietary notices on the products, software, or firmware
  • Use the software or firmware with unauthorized hardware or devices
  • Distribute, rent, lease, lend, sell, or sublicense the software or firmware

5.3 Updates

We may from time to time develop patches, bug fixes, updates, upgrades, and other modifications to improve the performance of our products, software, and firmware ("Updates"). You agree that we may automatically install such Updates without providing additional notice or receiving additional consent. If you do not want such Updates, your only remedy is to stop using the product.

5.4 Third-Party Software

Our products may contain third-party software that is subject to separate license terms. Your use of such software is governed by those license terms.

6. Intellectual Property Rights

6.1 Ownership

The Site, Services, and all content, features, and functionality thereof (including but not limited to all information, software, text, displays, images, video, audio, and the design, selection, and arrangement thereof) are owned by us, our licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

6.2 Limited License

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site and its content solely for your personal, non-commercial use. This license does not include any resale or commercial use of the Site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of the Site or its contents; or any use of data mining, robots, or similar data gathering and extraction tools.

6.3 Trademarks

The Penleus name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Penleus or its affiliates or licensors. You may not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans on the Site are the trademarks of their respective owners.

7. Prohibited Uses

You may use the Site and Services only for lawful purposes and in accordance with these Terms. You agree not to use the Site or Services:

  • In any way that violates any applicable federal, state, local, or international law or regulation.
  • To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation.
  • To impersonate or attempt to impersonate us, our employees, another user, or any other person or entity.
  • To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Site, or which may harm us or users of the Site or expose them to liability.
  • To use the Site or our products for any illegal activity, including but not limited to money laundering, terrorist financing, or prohibited financial transactions.

Additionally, you agree not to:

  • Use the Site in any manner that could disable, overburden, damage, or impair the site or interfere with any other party's use of the Site.
  • Use any robot, spider, or other automatic device, process, or means to access the Site for any purpose, including monitoring or copying any of the material on the Site.
  • Use any manual process to monitor or copy any of the material on the Site or for any other unauthorized purpose without our prior written consent.
  • Use any device, software, or routine that interferes with the proper working of the Site.
  • Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
  • Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Site, the server on which the Site is stored, or any server, computer, or database connected to the Site.
  • Attack the Site via a denial-of-service attack or a distributed denial-of-service attack.
  • Otherwise attempt to interfere with the proper working of the Site.

8. User Contributions

The Site may contain message boards, chat rooms, personal web pages or profiles, forums, bulletin boards, and other interactive features that allow users to post, submit, publish, display, or transmit content or materials (collectively, "User Contributions").

All User Contributions must comply with the Content Standards set out in these Terms. Any User Contribution you post will be considered non-confidential and non-proprietary. By providing any User Contribution, you grant us and our affiliates and service providers, and each of their and our respective licensees, successors, and assigns, a perpetual, worldwide, non-exclusive, royalty-free license to use, reproduce, modify, perform, display, distribute, and otherwise disclose to third parties any such material for any purpose.

You represent and warrant that:

  • You own or control all rights in and to the User Contributions or have the right to grant the license granted above.
  • All of your User Contributions comply with these Terms.

We have the right to:

  • Remove or refuse to post any User Contributions for any or no reason in our sole discretion.
  • Take any action with respect to any User Contribution that we deem necessary or appropriate, including if we believe that such User Contribution violates the Terms, infringes any intellectual property right or other right of any person or entity, threatens the personal safety of users of the Site or the public, or could create liability for us.
  • Disclose your identity or other information about you to any third party who claims that material posted by you violates their rights, including their intellectual property rights or their right to privacy.
  • Take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the Site.
  • Terminate or suspend your access to all or part of the Site for any or no reason, including without limitation, any violation of these Terms.

9. Content Standards

These content standards apply to any and all User Contributions. User Contributions must in their entirety comply with all applicable federal, state, local, and international laws and regulations.

Without limiting the foregoing, User Contributions must not:

  • Contain any material that is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory, or otherwise objectionable.
  • Promote sexually explicit or pornographic material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age.
  • Infringe any patent, trademark, trade secret, copyright, or other intellectual property or other rights of any other person.
  • Violate the legal rights (including the rights of publicity and privacy) of others or contain any material that could give rise to any civil or criminal liability under applicable laws or regulations.
  • Promote any illegal activity, or advocate, promote, or assist any unlawful act.
  • Cause annoyance, inconvenience, or needless anxiety or be likely to upset, embarrass, alarm, or annoy any other person.
  • Impersonate any person, or misrepresent your identity or affiliation with any person or organization.
  • Involve commercial activities or sales, such as contests, sweepstakes, and other sales promotions, barter, or advertising.
  • Give the impression that they emanate from or are endorsed by us or any other person or entity, if this is not the case.

10. Disclaimer of Warranties

YOUR USE OF THE SITE, PRODUCTS, AND SERVICES IS AT YOUR OWN RISK. THE SITE, PRODUCTS, AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

NEITHER PENLEUS NOR ANY PERSON ASSOCIATED WITH PENLEUS MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SITE, PRODUCTS, OR SERVICES. WITHOUT LIMITING THE FOREGOING, NEITHER PENLEUS NOR ANYONE ASSOCIATED WITH PENLEUS REPRESENTS OR WARRANTS THAT THE SITE, PRODUCTS, OR SERVICES WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT THE SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE SITE, PRODUCTS, OR SERVICES WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.

PENLEUS HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.

THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

11. Limitation of Liability

IN NO EVENT WILL PENLEUS, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SITE, PRODUCTS, SERVICES, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE SITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, LOSS OF CRYPTOCURRENCY ASSETS, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.

IN NO EVENT WILL PENLEUS'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS, DAMAGES, LOSSES, OR CAUSES OF ACTION EXCEED THE AMOUNT YOU PAID FOR THE SPECIFIC PRODUCT THAT GAVE RISE TO THE CLAIM.

THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

12. Indemnification

You agree to defend, indemnify, and hold harmless Penleus, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Site, Products, or Services, including, but not limited to, your User Contributions, any use of the Site's content, services, and products other than as expressly authorized in these Terms, or your use of any information obtained from the Site.

13. Governing Law and Jurisdiction

All matters relating to the Site, Products, Services, and these Terms, and any dispute or claim arising therefrom or related thereto, shall be governed by and construed in accordance with the internal laws of the State of Texas without giving effect to any choice or conflict of law provision or rule.

Any legal suit, action, or proceeding arising out of, or related to, these Terms or the Site, Products, or Services shall be instituted exclusively in the federal courts of the United States or the courts of the State of Texas, in each case located in the City of Frisco and County of Collin. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

14. Arbitration

At our sole discretion, we may require you to submit any disputes arising from these Terms or use of the Site, Products, or Services, including disputes arising from or concerning their interpretation, violation, invalidity, non-performance, or termination, to final and binding arbitration under the Rules of Arbitration of the American Arbitration Association applying Texas law.

15. Waiver and Severability

No waiver by Penleus of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Penleus to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.

16. Entire Agreement

These Terms, our Privacy Policy, and any other terms explicitly agreed upon in writing between you and Penleus constitute the sole and entire agreement between you and Penleus regarding the Site, Products, and Services and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Site, Products, and Services.

17. Changes to the Terms

We may revise and update these Terms from time to time in our sole discretion. All changes are effective immediately when we post them, and apply to all access to and use of the Site thereafter.

Your continued use of the Site, Products, or Services following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page from time to time so you are aware of any changes, as they are binding on you.

18. Contact Information

Questions or comments about the Site, Products, Services, or these Terms may be directed to us at:

Penleus
3201 Preston Rd, Frisco, TX 75034
United States
Email: [email protected]
Phone: +1 (972) 668-6880